They're still using internal backup software and saving stuff to hard drives, DVDs and even, in some cases, tapes. It's still pretty new to us--like ordering sushi at the Chinese restaurant. It's just that, for 50 bucks a year, Rich is adding an extra layer of protection to his clients' backup procedures. None of this seems to be going away. That's because in 2010 small businesses are wary about online services. Nothing's foolproof, but at least he's got a little more comfort that if a client's
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